County Contact Center to Support More than One Million Residents with inContact Cloud Customer Service Solutions County government planning ahead with inContact's scalable cloud platform to meet the demands of fast-growing population

SALT LAKE CITY, Aug. 12, 2015 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a major county government is replacing their premise-based contact center system with the inContact cloud solution. The county will implement inContact's cloud platform with 300 agents initially, with the expectation to expand operations and customize their contact center system to provide optimal customer...